Monday, 27 October 2014

Teaching our staff about Korean culture

When I arrived at work this morning, I happened to pass by the office of our CEO Stan and I heard some yelling and screaming.

Since I am Stan's HR business partner, my office is right next to his!  As I entered my room, I glued my ear to the wall, in line with my core value of "gathering big data".

CEO Stan told Comrade Carl Marks, head of Emerging Technologies, that that he had received a call from a Korean client's CEO who described our new product was a "piece of pure shit"; only 5 out of 40,888 features were operative. 

A very enraged Stan bellowed, "Comrade Carl, go to the customer site and solve the problem, and don't come back without a solution. Now get out of my office and get on a plane, Comrade Carl."

Comrade Carl came into my room, smiling as if he had just smoked a joint in our parking lot. `Gloria, I am sending 4 engineers to a customer site tonight. They need training about Korean culture, some added engineering skills in Internet of Things,communication skills, etiquette and a piece on managing customer expectations. They will leave to Seoul in 6 hours, so kindly have this training delivered to them in a webinar directly to their cellphone on the way to the airport. Spasiba``.

Comrade Carl has a sexual fetish for the Russian language and I have learnt that ``spasiba`` means thank you.

Immediately, I texted a training vendor in Lesotho, who had asked me for an ``opportunity to prove myself`` and I ordered the webinar. I charged the vendor $1000. 

I asked Hugh White (from Diversity) to do some `quality control` on the webinar, because the vendor is from Ebola stricken Africa.

Then I opened my Blackberry Passport and read the following text.

  • To all our staff and management! We cannot be successful as long as HR does not understand the working class and promote their well being. Our product is a pearl yet our engineers are sent abroad to deal with every client whimper and whinge. HR does not advocate for the rights of engineers, kibinimat. We need a union. I am leading a 3 day strike. Starting now.

Comrade Carl

I texted the Lesotho vendor, and cancelled the webinar. 

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